Terms of service
1. About Us
These Terms & Conditions (“Terms”) apply to all purchases made through the online store NERRO (“we”, “us”, “our”).
We operate as a sole trader based in Ireland and sell jewelry products internationally.
Contact: georgeadmin33@gmail.com
By placing an order, you agree to these Terms. If you do not agree, please do not place an order.
2. Eligibility
You must be at least 18 years old to place an order.
Products are sold for personal, non-commercial use only.
3. Products
We sell jewelry and accessories inspired by anime and streetwear aesthetics.
Product images are for illustrative purposes only; colours and details may vary slightly.
Specifications and measurements are approximate.
We reserve the right to update or discontinue products at any time without notice.
4. Orders and Contract Formation
Order confirmation emails do not constitute acceptance of your order.
A legally binding contract is formed only when your order has been dispatched.
We reserve the right to cancel orders if:
- The product is out of stock
- Pricing or description errors occur
- Payment cannot be processed
- Delivery is not possible
If an order is cancelled, a full refund will be issued.
5. Prices and Payment
All prices include applicable taxes unless stated otherwise.
We accept standard online payment methods.
Payment must be completed before your order is processed and shipped.
6. Shipping and Delivery
Processing time: 1–3 business days (may be extended during periods of high demand).
Estimated delivery time: approximately 2 weeks, depending on destination.
Delivery times are estimates and may vary due to customs, carrier delays, or other external factors.
Tracking information is provided for all orders.
7. Returns
If you are not satisfied with your purchase, you may return the item within 30 days of delivery.
Items must be unused and in their original condition.
Proof of purchase is required.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds are issued after the returned item has been received and inspected.
8. Faulty or Damaged Products
If your item arrives damaged or defective, please contact us at georgeadmin33@gmail.com.
We will offer a replacement or a full/partial refund.
This does not affect your statutory consumer rights.
9. Limitation of Liability
We are not liable for any indirect or consequential damages.
Our liability is limited to the purchase price of the product.
Nothing in these Terms limits liability for death, personal injury, fraud, or other legal obligations that cannot be excluded under law.
10. Personal Data
We process personal data in accordance with applicable data protection laws.
Please refer to our Privacy Policy for more information.
11. Changes to Terms
We reserve the right to update these Terms at any time.
The version in effect at the time of your order will apply.
12. Governing Law
These Terms are governed by the laws of Ireland.
Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.
13. Contact